Pet Boarding FAQs Answers to common questions about your pet's stay at Ascot

Where is Ascot Pet Boarding located?

Ascot Pet Boarding is located at 5277 South Fork Road in Rock Hill, South Carolina 29730. We serve pet owners throughout Rock Hill and surrounding communities including Fort Mill, Tega Cay, Lake Wylie, York, Lancaster, Chester and the Charlotte area.

Do you board both dogs and cats?

Yes. Ascot welcomes both dogs and cats. Dogs and cats have separate boarding quarters so each can enjoy accommodations designed with their comfort in mind.

Learn more about our dog boarding and cat boarding services.

What vaccinations are required for dogs?

Dogs must have current Rabies, DHPP and Bordetella vaccinations. Please bring a copy of your dog's current vaccination record when boarding or using daycare services.

We also recommend flea, tick and heartworm prevention.

What vaccinations are required for cats?

Cats must have current Rabies and Distemper vaccinations. Please bring a copy of your cat's current vaccination record.

What should I bring when my pet stays at Ascot?

We recommend bringing your pet's regular food to help avoid an upset stomach or sudden change in diet. You may also bring a favorite toy or familiar item from home.

Ascot provides bowls, beds, blankets and additional toys for boarding pets.

Do dogs have to participate in group play?

No. Ascot offers individual playtime for dogs that prefer personalized attention rather than participation in a large group-play environment.

This can be a good option for dogs that are happier with one-on-one attention, walks and outdoor activity at their own pace.

Learn more about individual play at Ascot.

What kind of activity can my dog receive?

Dogs can enjoy individual playtime, walks and activity in Ascot's large secure outdoor play area. Rest periods are also part of the daily routine so pets have time to relax between activities.

Can you administer medications?

Yes. Ascot can administer medications to boarding pets. Please bring all medications with you along with clear instructions.

Medication administration is available for an additional daily fee. Current pricing can be found on our Services page.

Is someone at Ascot overnight?

Yes. Staff are on the premises 24 hours a day to care for boarding pets.

What happens if my pet needs medical attention?

If a pet requires medical attention, Ascot will contact the owner and the pet's veterinarian. If the pet's regular veterinarian is unavailable, we will seek care from another veterinarian or an emergency veterinary facility when necessary.

Pet owners are responsible for veterinary and medical expenses.

What are pickup and drop-off hours?

Pickup and drop-off hours are:

  • Monday-Friday: 9:00-10:00 a.m. and 6:00-7:00 p.m.
  • Sunday: 6:00-7:00 p.m.

All boarding is by appointment only.

How far in advance should I make a reservation?

We recommend making reservations as early as possible, particularly for weekends, holidays and other busy travel periods. Reservations are accepted on a first-come, first-served basis.

Do you offer dog daycare?

Yes. Ascot offers dog daycare in Rock Hill with individual playtime, outdoor activity, rest periods and personalized attention.

Do you offer pet grooming?

Yes. Ascot offers full dog grooming, baths, brushing and nail trims. Grooming may also be added to a boarding stay when scheduling permits.

Grooming availability may vary, so please call ahead for current appointments and pricing. Visit our Pet Grooming page for more information.

Where can I find current boarding prices?

Current boarding, bath, nail trim and other service pricing is listed on our Services & Price List page.

How do I make a reservation?

Call Ascot Pet Boarding at (803) 327-4883 or use our Contact Us page to ask about availability and reservations.